Terms of Service

Effective Date: 01/01/2025

Welcome to our website! By accessing or using our site, you agree to the following Terms of Service. Please read them carefully before making a purchase or interacting with our content. If you do not agree with these terms, you may not use our services.

  1. Use of the Website

You must be at least 18 years old or have permission from a parent/guardian to use this site.

All content, including text, images, and designs, is the intellectual property of Knitting Reedles and may not be copied, distributed, or used without permission.

You agree to use the site only for lawful purposes and in a way that does not infringe on the rights of others.

  1. Products and Pricing

We offer high-quality knitting needles with patent-pending laser-printed rulers.

Prices and product availability are subject to change without notice.

We strive to provide accurate product descriptions and images but do not guarantee that all information is error-free.

  1. Orders and Payment

All orders are subject to availability and confirmation.

Payments must be completed through the methods provided at checkout. We reserve the right to cancel orders if payment is not received or if we suspect fraudulent activity.

Once an order is placed, you will receive a confirmation email.

  1. Shipping and Delivery

We aim to ship orders promptly, but delivery times may vary based on location and external factors.

Shipping fees, if applicable, will be disclosed at checkout.

Customers are responsible for providing accurate shipping information. We are not liable for delays or issues caused by incorrect addresses.

  1. Returns and Refunds

We offer returns or exchanges for defective or damaged products within 30 days of delivery.

To request a return, please contact our customer service team .

Refunds will be processed after the item is received and inspected. Shipping fees are non-refundable.

  1. Limitation of Liability

We are not liable for damages resulting from the use or inability to use our products or services.

Our liability is limited to the amount paid for the product in question.

  1. User Accounts

If you create an account on our site, you are responsible for maintaining the confidentiality of your login credentials.

We reserve the right to suspend or terminate accounts for violations of these Terms of Service.

  1. Intellectual Property

All content on this site, including the design of our knitting needles, is protected by copyright, trademark, and patent laws.

Unauthorized use of our intellectual property is strictly prohibited.

  1. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without notice.

Changes will be posted on this page, and continued use of the site constitutes acceptance of the updated terms.

  1. Governing Law

These Terms of Service are governed by the laws of the United States, and any disputes will be resolved in the appropriate courts of that jurisdiction.

  1. Contact Us

For questions or concerns regarding these Terms of Service, please contact us.

Thank you for choosing Penny Knitting Reedles! Happy knitting!